FAQ,’s
FAQ’s
Shipping & Delivery
How long does delivery take?
Delivery time depends on your location and product availability. Estimated delivery time is shown during checkout.
Do you offer international shipping?
Shipping availability depends on your location. You can check available options during checkout.
Where are the products shipped from?
Products are shipped from our trusted warehouses and fulfillment centers.
How can I track my order?
Once your order is shipped, you will receive tracking details via email or SMS.
Ordering & Payment
How do I place an order?
Browse products, select your item, choose options like size or design, and click “Add to Cart.” Then proceed to checkout and complete your payment.
What payment methods are accepted?
We accept secure online payments such as debit cards, credit cards, UPI, and other available methods at checkout.
Do I need an account to place an order?
You can order with or without creating an account. However, having an account helps you track orders easily.
About Clicka Roo
What is Clicka Roo and what do you sell?
Clicka Roo is an online gifting and lifestyle store where you can buy printed mugs, tote bags, t-shirts, hoodies, and other apparel. We offer fun, motivational, and quirky designs suitable for personal use and gifting.
Are your products good for gifts?
Yes, Clicka Roo products are perfect for gifting. Our printed mugs, tote bags, and apparel are ideal for birthdays, anniversaries, festivals, and special occasions.
Which products can I customize on Clicka Roo?
You can customize selected products such as printed mugs and other items marked as “custom” or “personalised” on the product page.
Are customised products returnable?
Customised products are not returnable unless they are damaged, defective, or have a printing error.
Returns & Refunds
What is your return period?
We offer a 30-day return policy from the date of delivery.
What is your return period?
We offer a 30-day return policy from the date of delivery.
When will I receive my refund?
Refunds are processed within 10 business days after approval. Your bank may take additional time to reflect the amount.
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